Meridian Safeguard

Operations overview

Live team status and property health at a glance.

SLA BREACHED

Unauthorized dog off-leash in common area, barking at guests.

OVERDUE

past target

View

SLA BREACHED

Three unfamiliar individuals walking the perimeter, stopping at each ground-floor window.

OVERDUE

past target

View

SLA BREACHED

[cross-check escalated: primary=3 secondary=2] Report of someone tampering with vehicle near guest parking.

OVERDUE

past target

View

SLA BREACHED

Broken window at rear unit paired with motion alarm, possible break-in in progress.

OVERDUE

past target

View

SLA BREACHED

Aggressive intruder in east stairwell, resident reports shouting and breaking glass.

OVERDUE

past target

View

Open incidents

6

1 SLA breach

Avg response time

4.4 min

↓ 0.3 min vs last shift

SLA compliance

90%

↑ 2 pts vs last week

Property health

SLA details
Active

Emerald Towers

Meridian Holdings

2

open

3h ago

SLA Breach

Harbor Lights

Meridian Holdings

3

open

3h ago

Quiet

Riverside Commons

Meridian Holdings

0

open

7h ago

Active

Willow Creek

Willow Capital

1

open

4h ago

Quiet

Summit Plaza

Summit Properties LLC

0

open

12h ago

Incident volume — last 14 days

security
maintenance
noise
medical
other

Live dispatcher board

3 active
JH

Jordan Harris

On incident
1

Break-in in progress — Harbor Lights

185:34on task

7

today

MW

Marcus Webb

On incident
3

Noise complaint — Emerald Towers

182:16on task

5

today

PN

Priya Nair

Available

Ready for next incident

4

today

ST

Sam Torres

On break

Back soon

3

today

Off shift

AM

Alex Morgan

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