Question flow
- 1HIGHProperty
I have you down at {propertyName}. Is that the property you're reporting about?
- 2HIGHFree text
Can you describe what you're seeing that seems out of place?
- 3HIGHLocation
Where is this happening?
- 4NORMALFree text
When did you first notice this?
- 5CRITICALYes / No
Do you feel you or anyone else is in any danger?
Branches
answer == 'yes'→Escalate to DispatcherCaller feels unsafe → immediate dispatcher handoff - 6NORMALFree text
If it's a person, can you describe them?
- 7NORMALContact info
Would you like to give your name so we can update you, or stay anonymous?
AI hint: General suspicious-activity reports are commonly anonymous. Respect the preference.Branches
answer == 'anonymous'→ContinueDo NOT persist caller PII. Record only the incident.