Meridian Holdings
MH

Activity Report

Meridian Holdings

Last 30 days · 3 properties · 22 events

Total incidents

8

8 resolved

Avg resolution

24m

from open to close

SLA compliance

88%

1 breach

Properties active

3

4 patrols logged

Emerald Towers

Maps verified: Emerald Towers Apartments

1200 Emerald Ave, Seattle, WA 98101

SEV 1: 1SEV 2: 1SEV 3: 2
  1. Incident resolvedSEV 1life safety

    Incident resolved. Police cleared building. No injuries. Report filed.

    System· Jordan Harris· 9m to resolve

    9h ago

    Apr 9, 1:42 PM

  2. Incident openedSEV 1life safety

    Aggressive intruder reported in east stairwell. Emergency services dispatched.

    Voice· Jordan Harris· 9m to resolve

    9h ago

    Apr 9, 1:33 PM

  3. Incident resolvedSEV 2maintenance

    Maintenance confirmed breaker isolated. Leak source identified as unit 8G toilet overflow. Repairs underway.

    System· Marcus Webb· 14m to resolve

    3d ago

    Apr 7, 12:29 AM

  4. Incident openedSEV 2maintenance

    Water leak through bathroom ceiling, water contact with light fixture. Emergency maintenance dispatched.

    Web Chat· Marcus Webb· 14m to resolve

    3d ago

    Apr 7, 12:15 AM

  5. Patrol check

    Scheduled overnight patrol completed — no anomalies. East stairwell camera flagged for replacement.

    System· anonymous

    6d ago

    Apr 4, 5:45 AM

  6. Incident resolvedSEV 3disturbance

    Resident confirmed music stopped. Incident closed.

    System· Jordan Harris· 22m to resolve· anonymous

    9d ago

    Mar 31, 4:22 PM

  7. Incident openedSEV 3disturbance

    Noise complaint — music from unit 12A past midnight. Quiet-hours notice sent.

    SMS· Jordan Harris· 22m to resolve· anonymous

    9d ago

    Mar 31, 4:00 PM

  8. Patrol check

    Midday patrol — lobby, all stairwells, parking level. No issues.

    System· anonymous

    13d ago

    Mar 27, 10:45 PM

  9. Incident resolvedSEV 3suspicious

    Vehicle owner identified and contacted — moved voluntarily. Tow cancelled.

    System· Marcus Webb· 35m to resolve

    16d ago

    Mar 25, 3:50 AM

  10. Incident openedSEV 3suspicious

    Unrecognized vehicle in reserved parking for 3+ hours. Towing company notified.

    Voice· Marcus Webb· 35m to resolve

    16d ago

    Mar 25, 3:15 AM

Harbor Lights

Maps verified: Harbor Lights Condominiums

880 Shilshole Bay Dr NW, Seattle, WA 98117

SEV 2: 1SEV 3: 1
  1. Incident resolvedSEV 2in progress crime

    Police on scene. Unit 2F resident contacted — window broken by raccoon/debris impact. No break-in.

    System· Jordan Harris· 18m to resolve· anonymous

    11h ago

    Apr 9, 11:41 AM

  2. Incident openedSEV 2in progress crime

    Break-in reported: broken window at unit 2F, alarm activated. Patrol dispatched.

    SMS· Jordan Harris· 18m to resolve· anonymous

    11h ago

    Apr 9, 11:23 AM

  3. Patrol check

    Evening perimeter patrol. Exterior lighting on south side noted as dim — ticket filed with maintenance.

    System· anonymous

    5d ago

    Apr 4, 6:35 PM

  4. Incident resolvedSEV 3disturbance

    Camera footage secured for police report. Incident documented with case number.

    System· Marcus Webb· 41m to resolve

    8d ago

    Apr 2, 1:41 AM

  5. Incident openedSEV 3disturbance

    Package theft reported from mailroom — resident noticed package missing after camera review.

    Web Chat· Marcus Webb· 41m to resolve

    8d ago

    Apr 2, 1:00 AM

  6. Note added

    Property manager flagged: elevator inspection due next month. Reminder set.

    System· anonymous

    19d ago

    Mar 22, 5:45 AM

Cascade Ridge

No Maps listing — using internal record

4410 Roosevelt Way NE, Seattle, WA 98105

SEV 2: 1SEV 3: 1
  1. Incident resolvedSEV 3disturbance

    Resident confirmed noise stopped within 30 minutes of notice.

    System· Jordan Harris· 28m to resolve· anonymous

    1d ago

    Apr 8, 4:05 PM

  2. Incident openedSEV 3disturbance

    Loud party complaint — unit 4D, music and voices, past 11pm. Quiet-hours notice sent.

    SMS· Jordan Harris· 28m to resolve· anonymous

    1d ago

    Apr 8, 3:37 PM

  3. Patrol check

    Ground-floor retail patrol — all shop fronts secure. Loading dock gate latch repaired by maintenance.

    System· anonymous

    4d ago

    Apr 6, 12:45 AM

  4. Incident resolvedSEV 2maintenance

    Technician on-site within 19 min. Occupant safely evacuated. Elevator offline pending repair.

    System· Marcus Webb· 19m to resolve

    12d ago

    Mar 29, 6:34 AM

  5. Incident openedSEV 2maintenance

    Elevator stuck between floors 2 and 3. Occupant inside — calm. Elevator service called.

    Voice· Marcus Webb· 19m to resolve

    12d ago

    Mar 29, 6:15 AM

  6. SLA breachSEV 3

    SLA target missed by 4 minutes on noise complaint (unit 1B). Dispatcher was on concurrent SEV 2 call.

    System· anonymous

    15d ago

    Mar 25, 9:00 PM

Report generated for Meridian Holdings · Last 30 days · All times are local
Property names verified via Google Maps Places API where a business listing exists.