All shift reports

SwiftResponse · Shift Report

Wednesday, Apr 8, 2026

Jordan Harris · Night shift · 10:00 PM6:00 AM

3

Incidents

1.7 min

Avg response

100%

SLA compliance

0

SLA misses

Incidents handled

IncidentChResponseResolvedSLA
SEV 2

Unauthorized entry — stairwell B

Security patrol cleared the area.

1.5 min9.0 min
SEV 2

Vehicle break-in reported in lot C

Police report filed. Resident notified.

2.0 min11.0 min
SEV 3

Noise complaint — hallway argument

Residents separated, situation de-escalated.

1.6 min5.5 min

Notable events

Security patrol dispatched to stairwell B

11:02 PM

Police report filed — vehicle break-in lot C

12:44 AM

Generated by SwiftResponse · 2026-04-08 · Night shift